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Frequently asked questions

• Do you offer an installation service?

  Yes, we certainly do. You can select install as an option in your quote request or otherwise contact us on 02 8399 5132 to discuss your installation needs.

• Can I install my own tiles?

  If done right, installing your own tiles can be a time-saving and cost-effective solution! If you are ready to start your DIY project, check out our tile range.

• Can I order tile samples?

  Yes, you sure can. In fact you can order samples online and get them delivered to your doorstep! Simply browse our tile collections and click the “Request a sample” button on the product listing page.

• How often should I clean my tiles?

  Your cleaning needs depend largely on your household’s habits and foot traffic, but regular tile cleaning is essential to maintaining your tile flooring and keeping the work light on cleaning day. If you vacuum or sweep a few times a week — or at the first signs of dirt and debris — then you should really only need to mop every one to two weeks. The longer you wait between cleanings, the longer it’ll take to remove stuck-on grime and restore shine the next time.

• Do you have a showroom?

  We are in the process of renovating our Sydney tile showroom and are hoping to reopen again shortly.

• What is the delivery time on sample orders?

  10 working days